Easy does it

I just logged an incident at our facility management about the lights in our department. And because they have a nice system, I got a direct reply via the mail, stating that my call will be done around noon tomorrow. What made this automated reply a bit strange, was that the incident I logged states: "Many lights are broken.". And I suspect that this will still be the case by tomorrow afternoon.

So that's an easy way to close a call,

Zaaf